Free and exclusive to our members - On-Demand Training

Pre recorded video sessions for all levels of experience across the Order to Cash function. Decide when and what courses to take at your convenience.

Free Training Resources!

Coming soon, for members and non-members- access to a range of training materials

Not just On-Demand Training!

We run Face to Face and virtual 'live' training too! See list below for examples

  • Live webinars - designed specifically for your business, 1 to 2 hour sessions on a range of subjects (ask for pricing)

  • Face to Face training - tailored courses delivered at your premises (ask for pricing)

Learning and Development Core Topics

  • Order to Cash Cycle

    Step by step processes pinpointing where things can go wrong

  • Credit Management

    Collection and Risk Assessment techniques

  • Best Practice

    Managing Teams and Stakeholders

  • Measurement & Performance

    We can advise which measures and KPI's will be most effective for your industry

  • Coaching & Mentoring

    Unique 1 to 1 coaching and mentoring. We offer personalised guidance to individuals to unlock talent and improve effectiveness

Presented by our trainers

Pam Thomas FCICM

Senior Partner Pam Thomas

Pam has over 20 years expertise in Credit Management training, learning and development. She has developed bespoke Order to Cash courses for global corporate clients across a range of industries including telecommunications, manufacturing, global oil and gas. Pam has an operational Credit Management background and holds a Post Graduate degree in Commercial Training, Education & Development. She works across many different cultures and helps businesses to expand learning and development solutions to increase productivity, motivation, skills sets and professional recognition.

Founding Partner Chris Sanders

An experienced international Order to Cash consulting professional, Chris has carried out Credit Management and invoicing assignments for some of the worlds best known companies. With cross industry consulting experience Chris's successful workshops, 'Cash Challenge' and improvement programmes have delivered significant benefits to clients. Chris is a well regarded and award winning credit professional whose industry knowledge and enthusiastic style makes him a popular writer, speaker and panelist at conferences and webinars.